Last updated August 01, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Returns must include all original packaging and accessories. Devices must be cleaned an any juices or materials throughly cleaned from the atomizer/tank., and mail your return to the following address:
759 VANESSA LN
BRANCHBURG, NJ 08853-4102
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Pet Treats
● Prefilled Cartridges
● Vape Juices
● Edible CBD Products
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
● A 10% restocking fee will be charged for all returns.
● Electronic Devices may be returned for Manufacturer Defects or Dead On Arrival Situations up to 30 days after purchase.
● Unopened Electronic Devices can be returned up to 60 days after purchase for a store credit for the cost of the item.
● CBD Products are not eligible to be returned once opened.
If you have any questions concerning our return policy, please contact us at: